portfolio

DEV DASONDI

Web3 Community Manager & Support Specialist

I help Web3 teams build, support, and scale active communities across Discord, Telegram, and X.

5+ years in Web3 140K+ community managed 10K+ support tickets resolved
about

web3 community manager with 5+ years of experience across discord, telegram, x/twitter, support systems and community operations.

i help web3 teams create better community experiences through moderation, onboarding, announcements, events, support workflows, campaign coordination and clear user communication.

currently open for community management, moderation, social media, support and web3 operations roles.

experience

community manager @ evmos

managed community support, moderation, engagement, user onboarding and daily communication for a large web3 ecosystem.

3 years

community team @ lava network

supported community operations, announcements, events, moderation and member communication across active web3 channels.

web3

community / support @ glider

worked across community support, user issue handling, product communication and web3 operations.

web3

web3 support & moderation specialist

handled discord, telegram, x/twitter, tickets, onboarding, announcements, events and member support.

5+ years
highlights
5+ years web3 community experience
140K+ community members managed
10K+ support tickets resolved
selected work

community operations

built and managed support workflows, moderation systems and engagement activities for web3 communities.

support & onboarding

helped users understand products, resolve wallet/community issues and move smoothly through onboarding.

events & engagement

hosted quizzes, community events, AMAs and campaigns to keep members active and informed.

skills
community operations community strategy discord management telegram moderation x/twitter growth member support user onboarding technical support coordination support ticket operations announcement writing ama hosting campaign coordination quest campaigns ambassador programs moderation systems conflict de-escalation community analytics team coordination
contact

open to web3 community, moderation, social media, support and operations roles.